Privacy Policy — 7999bd

1. Information We Collect

1.1 Information You Provide Directly

When you register an account, complete KYC verification, make a deposit or withdrawal, or contact our support team, you provide us with personal data. The categories of data we collect directly from you include:

• Identity data: Full legal name, date of birth, gender, and nationality as it appears on your National Identity Card (NID), passport, or driver's licence.
• Contact data: Residential address (including city — e.g., Dhaka, Chittagong, Sylhet, Khulna, Rajshahi), email address, and mobile phone number registered in Bangladesh.
• Financial data: The name of your payment method (bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, BRAC Bank, etc.), the mobile number or account number associated with that method, and transaction history on 7999bd. We do not store full card numbers or CVV codes.
• Verification documents: Scanned or photographed copies of identity and address documents submitted during KYC verification.
• Communication records: The content of live chat conversations, support ticket exchanges, and any written correspondence sent to [email protected].
• Responsible gaming preferences: Deposit limits, session time limits, cooling-off periods, and self-exclusion status you configure within your account settings.

1.2 Information Collected Automatically

When you access the 7999bd platform, certain technical and behavioural data is collected automatically through our servers and analytics tools:

• Device and access data: IP address, device type (mobile, desktop, tablet), operating system, browser type and version, screen resolution, and preferred language setting.
• Usage data: Pages visited, time spent on each page, games launched, bets placed, wagering amounts, login timestamps, and session duration.
• Location data: Country and city-level geolocation derived from your IP address. We do not collect precise GPS location from your device.
• Cookie and tracking data: See Section 4 (Cookies & Tracking Technologies) for full details.

2. How We Use Your Data

7999bd processes your personal data only for the purposes described in this policy. We do not use your data for purposes that are incompatible with those stated here without obtaining your prior consent. The primary purposes for which we process your data are as follows:

Purpose	Data Used	Legal Basis
Account registration and management	Identity, contact data	Contractual necessity
KYC identity verification	Identity documents, financial data	Legal obligation (AML compliance)
Processing deposits and withdrawals	Financial data, identity data	Contractual necessity
Fraud prevention and security	Device data, IP address, usage data	Legitimate interest
Customer support	Communication records, account data	Contractual necessity
Responsible gaming management	RG preferences, usage data	Legal obligation / Legitimate interest
Platform analytics and improvement	Usage data, device data	Legitimate interest
Promotional communications (opt-in only)	Contact data, game preferences	Consent

Where we process your data on the basis of legitimate interest, we always balance that interest against your rights and freedoms. You may object to processing based on legitimate interest at any time by contacting our support team — see Section 6 (Your Privacy Rights) for details.

If you have opted in to receive promotional communications from 7999bd (such as bonus offers, tournament announcements, or BPL cricket betting promotions), you may withdraw that consent at any time by updating your notification preferences within your account settings or by writing to us at [email protected].

3. Data Sharing & Disclosure

7999bd does not sell your personal data. We share your data only in the limited circumstances described below, and always subject to appropriate contractual safeguards requiring the recipient to protect your data to a standard equivalent to or higher than our own.

3.1 Payment Processing Partners

To process your deposits and withdrawals, we share the minimum necessary financial data with our payment processing partners, including mobile financial service operators (bKash, Nagad, Rocket, Upay) and banking partners (Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank). These partners receive only the data required to execute the specific transaction and are prohibited from using it for any other purpose.

3.2 Identity Verification Services

During KYC verification, identity document images and biometric data (where applicable) may be shared with a third-party identity verification provider operating under strict data processing agreements. These providers are prohibited from retaining your documents beyond the period necessary to complete verification.

3.3 Game Software Providers

When you launch a game on 7999bd, certain non-identifiable session data (player token, bet amounts, game outcomes) is shared with the relevant game studio — such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, or Ezugi — for the purpose of running the game and maintaining game logs. These providers do not receive your name, contact details, or financial information.

3.4 Legal and Regulatory Disclosure

We may disclose your personal data to law enforcement agencies, regulatory authorities, or courts where we are required to do so by applicable law, or where disclosure is necessary to prevent, detect, or prosecute fraud, money laundering, or other criminal activity. In such cases, we will disclose only the minimum data necessary to satisfy the legal requirement.

3.5 Business Transfers

In the event that 7999bd undergoes a merger, acquisition, or asset sale, personal data held by the platform may be transferred to the acquiring entity, subject to the same level of protection afforded under this Privacy Policy. Affected players will be notified prior to any such transfer becoming effective.

4. Cookies & Tracking Technologies

7999bd uses cookies and similar tracking technologies to ensure the platform functions correctly, to remember your preferences, and to analyse how players use the site so we can continue improving it. The following table summarises the categories of cookies we use:

Cookie Type	Purpose	Duration	Can Be Disabled?
Essential	Maintain login session, CSRF protection, load balancing	Session	No — required for platform function
Preference	Remember language, display, and responsible gaming settings	12 months	Yes, via account settings
Analytics	Aggregate page view and game usage statistics (anonymised)	24 months	Yes, via cookie preferences
Security	Fraud detection, suspicious login identification	90 days	No — required for account security

7999bd does not use third-party advertising cookies, social media pixel trackers, or retargeting cookies. Analytics data is aggregated and anonymised before being used for any internal reporting purpose — individual player behaviour is not profiled for marketing decisions without explicit consent.

You can manage your cookie preferences at any time through your account settings panel. Note that disabling preference or analytics cookies will not affect your ability to play games or make transactions on 7999bd.

5. Data Retention Policy

7999bd retains personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable law. Our standard retention schedules are as follows:

• Account and identity data: Retained for the duration of your active account relationship with 7999bd, plus a minimum of five (5) years following account closure. This retention period is required to comply with anti-money laundering regulations applicable in Bangladesh.
• Transaction and financial records: Retained for a minimum of seven (7) years from the date of the transaction in accordance with financial record-keeping requirements.
• KYC verification documents: Retained for five (5) years following the completion of verification, or for the duration required by applicable regulatory guidance, whichever is longer.
• Support and communication records: Retained for three (3) years from the date of the last interaction, to enable quality assurance and dispute resolution.
• Analytics and usage data: Retained in anonymised, aggregated form indefinitely. Non-anonymised usage data is deleted or anonymised within 24 months of collection.
• Responsible gaming records: Self-exclusion and limit-setting records are retained for a minimum of five (5) years to ensure the integrity of our responsible gaming programme.

When the applicable retention period expires, personal data is securely deleted or anonymised in a manner that prevents reconstruction of the original data. Players who have submitted deletion requests will be informed once the deletion has been completed.

6. Your Privacy Rights

As a player on 7999bd, you hold the following rights with respect to your personal data. To exercise any of these rights, contact our support team via live chat or by writing to [email protected] with the subject line "Privacy Rights Request". We will respond within 30 days of receipt.

• Right of Access: You may request a copy of all personal data we hold about you, presented in a clear and understandable format.
• Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you may request that we correct it without undue delay.
• Right to Erasure: You may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, or where you withdraw consent (where consent was the legal basis). Note that we may be unable to delete certain data where retention is required by law — we will explain any such limitations when responding to your request.
• Right to Data Portability: You may request that we provide your personal data in a structured, machine-readable format (JSON or CSV) so that you can transfer it to another service provider.
• Right to Object: You may object to the processing of your personal data where we rely on legitimate interest as the legal basis. We will stop processing unless we can demonstrate compelling legitimate grounds that override your interests.
• Right to Restrict Processing: In certain circumstances (e.g., while a rectification request is being assessed), you may request that we restrict active processing of your data.
• Right to Withdraw Consent: Where processing is based on your consent (e.g., promotional emails), you may withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

7. Data Security Measures

7999bd takes the security of your personal data seriously. We implement a layered security framework that includes technical, administrative, and physical safeguards designed to protect against unauthorised access, disclosure, alteration, or destruction of your data.

7.1 Technical Safeguards

• All data in transit is protected by 256-bit TLS (Transport Layer Security) encryption.
• Stored personal and financial data is encrypted at rest using AES-256 encryption.
• Player account passwords are hashed using a bcrypt algorithm with a per-user salt — plain text passwords are never stored.
• Two-factor authentication (2FA) via SMS is available to all players and strongly recommended.
• Our infrastructure is hosted on servers with SOC 2-compliant data centre controls, including 24/7 physical security, redundant power, and network intrusion detection systems.

7.2 Administrative Safeguards

• Access to player personal data is restricted on a strict need-to-know basis. Only staff members whose role requires access to specific data categories are granted that access.
• All 7999bd staff members who handle personal data undergo mandatory data protection training on appointment and annually thereafter.
• Access logs for personal data systems are maintained and reviewed regularly for anomalous activity.

7.3 Security Incident Response

In the event of a data security incident that poses a risk to player rights and freedoms, 7999bd will take immediate steps to contain the incident, assess its scope and impact, and notify affected players as quickly as practicable. Notifications will be sent to the email address registered to the affected account and will include a clear description of what happened, what data was involved, and what steps players should take to protect themselves.

8. Updates to This Policy

7999bd reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform features. When a material change is made, we will notify registered players via email and through an in-platform notification at least 14 days before the change takes effect.

The "Last Updated" date at the top of this policy will always reflect the date on which the most recent revision was published. We encourage you to review this policy periodically to stay informed about how we protect your data.

Continued use of the 7999bd platform after the effective date of any revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree with the changes, you may request account closure and deletion of your data by contacting our support team before the revision takes effect.